Postage and Packaging

We offer free P&P on orders over £150. Packages under 2kg cost just £4.20, packages under 4kg cost £6.85 and all gold and silver jewellery is sent special delivery with insurance cover up to the value of the item. All orders are sent by Royal Mail and Packages will require a signature on delivery.

Our jewellery items are attractively presented in gift boxes.

Item Availability

Most of our items are in stock or available within 1-2 working days. Any delays over a day or two will be notified to you by email and you will be able to cancel the order if necessary. If you need an item by a specific date, please contact us on 01786 446600 (charged at local rates). Alternatively, please do not hesitate to contact us on info@ahdors.co.uk before placing an order and we will check the current availability of any given item. While all of our items are readily available, occasionally there may be delays, especially at the Christmas period or where a ring in a specific size is unavailable. We will email you within one working day should the estimated delivery time be delayed by more than a day or two, and will proceed with the order as normal or cancel and refund all money should you wish to do so. We believe in good customer service and will always keep you informed.

Delivery Times

Items are always dispatched the same or next working day. Deliveries are not made on Sundays. We dispatch all orders as soon as possible, but if you are in urgent need of an item or need it for a specific day, please email us at info@ahdors.co.uk and we will do our best to meet your requirements.

Returns Policy

Our returns policy is governed by our Terms and Conditions. You can return items in their original condition within 14 calendar days of receipt of the item(s) for a replacement or a full refund less the P&P costs that you paid (i.e. nothing if the item was over £150) and/or gift wrapping costs. You should include any jewellery box or you may be liable to a charge, or at worst the item could be damaged in the post without it.

For hygiene reasons, pierced earrings or sets containing pierced earrings are non-returnable. Personalized or specially designed commissions are also non-returnable.

Should you wish to return an item, please securely re-package the item to minimise the risk of damage in the post. We would also appreciate it if you would email us at info@ahdors.co.uk to let us know to expect the item, so that we can process the refund quickly. Proof of posting should be obtained when returning an item.

All items should be returned to: Ahdors Gold & Gifts, 56 Upper Craigs, Stirling, UK, FK8 2DS .
We will refund the purchase price to you as soon as possible, normally the same day that we receive the item. We will email you to keep you informed as to the status of the return.

Our happy customers

  • AhDors has the most beautiful jewellery, you are always guaranteed to find something really different and really special. It's a must when looking for a gift, trouble is I want everything myself!Jennifer Brown
  • I'm in love with my three precious rings! Completely captured exactly what I was looking for using sentimental , family jewellery. Can't wait for the next one x x x xLorna Mcleod
  • Fantastic customer service, I have had a few pieces of jewellery melted down and redesigned over the years by Doreen and been so pleased, would highly recommend if you want something unique.Mairi Massa
  • I love my necklace you designed and made for me from my lovely wee aunties wedding and engagement rings..,my aunt presented Dors with the art prize when she was at school a few years ago now..,she obviously spotted the amazing talent you have Dors all those years ago.. It's a pleasure to wear it.. Along with the one you made me from all my business neighbours in the Craigs .. Get yourselves along to this great shop folks.. XxxElizabeth Hallam
  • Heres where we got our wedding rings. Dors jewellery is amazing. Check her out. XxDee Pixie McCloy